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rodgergerret

Purchasing Help

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rodgergerret

I just purchased your bot software with bitcoin under the email: [email protected]

I have not received a confirmation email or download link.

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Jack Shepard
12 минут назад, rodgergerret сказал:

I just purchased your bot software with bitcoin under the email: [email protected]

I have not received a confirmation email or download link.

Wait. Transactions on bitcoins take a long time.

Снимок.PNG

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rodgergerret
33 минуты назад, admin сказал:

Wait. Transactions on bitcoins take a long time.

Snapshot.PNG

The transaction is finished now.

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rodgergerret
Jack Shepard
18 минут назад, rodgergerret сказал:

Attach documents received from Free-Kassa, i see your order in billing, but but I do not see the payment except for the received 5 dollars

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rodgergerret

I have nothing from them. I'm really hoping my money did not just disappear.

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Jack Shepard
10 минут назад, rodgergerret сказал:

I have nothing from them. I'm really hoping my money did not just disappear.

sry last transaction from other client. Judging by the notices, they go with a delay of 2-3 hours.

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rodgergerret
1 час назад, admin сказал:

sry last transaction from other client. Judging by the notices, they go with a delay of 2-3 hours.

I am beginning to think something is wrong with this transaction. I sent bitcoin to the requested address your site gave me. http://www.free-kassa.ru/ doesnt have history of my transaction. I sent the money here - http://bitcoinwhoswho.com/address/3EHFuxvzAzB3fjYxSgzbWbvqnFgRZ3DpJf

I have no intentions of scamming or stealing I just wanted to purchase this. My money is gone. 

https://live.blockcypher.com/btc/address/3EHFuxvzAzB3fjYxSgzbWbvqnFgRZ3DpJf

That was not a cheap amount of money. I clicked bitcoin, it gave me a place to send the money to, which I did.

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Jack Shepard
4 минуты назад, rodgergerret сказал:

I am beginning to think something is wrong with this transaction. I sent bitcoin to the requested address your site gave me. http://www.free-kassa.ru/ doesnt have history of my transaction. I sent the money here - http://bitcoinwhoswho.com/address/3EHFuxvzAzB3fjYxSgzbWbvqnFgRZ3DpJf

I have no intentions of scamming or stealing I just wanted to purchase this. My money is gone. 

https://live.blockcypher.com/btc/address/3EHFuxvzAzB3fjYxSgzbWbvqnFgRZ3DpJf

That was not a cheap amount of money. I clicked bitcoin, it gave me a place to send the money to, which I did.

I think you should write in support of free-kassa to find out the circumstances. As soon as payment passes, I immediately activate the order

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rodgergerret
4 минуты назад, admin сказал:

I think you should write in support of free-kassa to find out the circumstances. As soon as payment passes, I immediately activate the order

I have written to them they gladly told me they do not know what happened. When I click bitcoin to purchase, the wallet address changes, It's never the same.Capture1.thumb.PNG.290c08dadb74a64c2157e9a49a8eb33f.PNG

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Jack Shepard
8 часов назад, rodgergerret сказал:

I have written to them they gladly told me they do not know what happened. When I click bitcoin to purchase, the wallet address changes, It's never the same.

Спойлер

Capture1.thumb.PNG.290c08dadb74a64c2157e9a49a8eb33f.PNG

 

Сайт я отключаю от Free-kassa временно до решения проблемы. Если я не получу прямых доказательств от Free-Kassa, то их действия я буду рассчитывать как мошеннические. Программу выдам вам бесплатно как только я получу ответ от них.

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rodgergerret
2 часа назад, admin сказал:

I disconnect the site from Free-kassa temporarily until the problem is solved. If I do not receive direct evidence from Free-Kassa, then I will count their actions as fraudulent. The program will be given to you for free as soon as I receive a response from them.

Thank you very much for helping on this. I looked today and the money is still sitting in that wallet. Every time I clicked to pay with bitcoin it was always a different wallet address.

Link to the wallet free-Kassa requested me to send it to. http://bitcoinwhoswho.com/address/3EHFuxvzAzB3fjYxSgzbWbvqnFgRZ3DpJf

 

https://live.blockcypher.com/btc/address/3EHFuxvzAzB3fjYxSgzbWbvqnFgRZ3DpJf/

 

Something is very wrong with that transaction.

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rodgergerret

Did you get a message back from them?

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Jack Shepard
1 час назад, rodgergerret сказал:

Did you get a message back from them?

У нас жаркая беседа идет с суппортом Free-Kassa.

Они говорят что это не их кошелек.

Мой ответ, цитирую:

Цитата

Смешно то, что вы даже ответить толком не можете ничего. Снимаете с себя всю ответственность: "не наш кошелек" и все. У вас при каждом новом заказе генерируются новые кошельки.
Я понимаю что данной проблемой должен заниматься сам клиент, но т.к. он с Америки, ему сложно вести подобные диалоги.
Его IP на момент заказа: 192.***.***.71, на момент оформления заказа в моем магазине было 10:23 по мск. С моего магазина заказ проходил под номером 6343, он же и проходит и у вас в биллинге как 30953347 на сумму 0.01053354 BTC в 10:29:14 MSK 13.02.2018.
На скрине, который я прикладываю, в 10:30 по MSK оплата проведена успешна.
В 10:34 пошли первые движения по транзакции: https://blockexplorer.com/tx/2d22617aa75c0314e5a31ddc2c6f000df11fcd5aa44b18af4d25530970e5f4c8

и прошу разобраться с этим кошельком: 3EHFuxvzAzB3fjYxSgzbWbvqnFgRZ3DpJf на который шли средства.
Предоставьте хоть какое-то опровержение тому что на заказ 30953347 был сгенерирован другой кошелек, который отличается от вышенаписанного, ну не поверю тому что вы подобный лог не ведете.

 

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Jack Shepard

Причем это не первый случай у них по криптовалюте, если судить по отзывам в интернете. Статус биллинга: мошенничество

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rodgergerret

Well, thank you for your help. Really appreciate it, Free-Kassa support definitely did not care.

Edited by rodgergerret

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rodgergerret

Sorry to keep bothering you. Any more information from Free-Kassa on that transaction? Just hurts losing that much money.

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rodgergerret

Have they responded with any information on that wallet?

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